Readers of this blog know that, for years, I have insisted that music is elastic. That is, price affects sales. Higher prices produce lower sales, lower prices produce higher sales. There are outlier examples (Eric Clapton Rarities box set?) where the title appeals to die-hards who will pay nearly anything for it. But for the most part, lower prices spur higher sales. At eMusic, we knew this quantitatively and based our value proposition on it.
At eMusic, we met with the majors repeatedly to discuss this. With the exception of Sony (and later Sony BMG), all disagreed. Warner was the most vehemently against the notion. They hired a consultant named Frank Luby from Simon-Kucher who produced a report affirming Warner’s belief that music was not elastic, and in fact encouraging Warner to RAISE prices in 2008. Their work may have been high quality (and I admit I never saw it first hand), but our data at eMusic suggested a different conclusion.
As further evidence that music was mis-priced (too high), first in 2004 (click through to see Rolling Stone article) and then again in early 2008, Walmart began pressing the majors to lower their wholesale prices. They insisted their sales data showed that they could sell far more units if music was priced around $5 – $7 (with occassional high-demand titles at $10). They contrasted this with DVDs which Walmart was selling at $7 – $15. The industry resisted, and Walmart responded by reducing the amount of shelf space they dedicated to CDs, contributing further to the dramatic sales decline of CDs.
I applaud Jim Urie at Universal for responding to the demands of the market and altering CD pricing. The industry will be rewarded with increased sales. This move could have occurred years ago and brought further relief to a declining market. None of these steps will save recorded music, and the adjustments will continue to put pressure on the cost structure of the labels, but they will come closer to finding the optimal market price for CDs and thus help to maximize profit. The same must happen for digital tracks, something eMusic has demonstrated for more than six years now.

Always amazed me. With the web you have the opportunity to test every possible price and check demand – yet the majors have either refused to do it – or didn’t like what they saw and decided to keep their heads in the sand. We have had that conversation at Pandora before as well – is it better for the majors to impose very high royalties for the new media services killing off most of them- or let a thousand flowers bloom. Defending the status quo keeps you employed at a major – but hollows out the company ultimately.
I totally agree, Harry. Not only have they been resistant to testing relentlessly and responding to consumers, but the point you make about destroying the startup ecosystem before it even began through strangling economics has been counter-productive.
Sorry music prices are not elastic. The problem is no industry can compete with FREE.
I do agree it is often hard to compete with free. But in digital music, “free” music from pirate p2p sources has some real costs: takes more time to find and download, reliability, avoiding viruses and scams, unsure of actual quality, etc. So it is possible to compete with free (Apple is selling more than 2.5B songs per year).
[…] people buying less music. Lower prices create more purchases. As David Pakman, former eMusic CEO, wrote at his blog Disruption, demand for music is elastic. “Higher prices produce lower sales,” he wrote, “lower prices […]
It’s absolutely a fact that you can compete with free, which is why I became an eMusic customer in 2001 and still am today . . . cheaper music allows you to buy MORE music and buying more music makes you want to buy more music and your music budget ends up increasing. My music buying had slumped before eMusic because of the price of CDs and when downloading quality tunes became affordable again I was hooked. I suppose I am an experiment of one, but this has been born out on my Kindle as well. My book buying declined with the ridiculous price of hardcovers, the rising cost of paperbacks (once it hit $7.99, I was done) as well as the proliferation of remainders. If I did buy a hardcover, it was a remaindered hardcover. I went to the library more and I noticed the libraries were always packed full. Now I have a Kindle and I am buying four to five new books a month.
David I completely agree. The major labels just dont really get it. They have had it too easy for too long!
again,
written by a moron – published by crap on the Internet….
low prices are a given when too much stock is produce you fknut – especially in the music biz.
higher prices = higher demand = more sales.
opposite reigns true – moron!
even the majors disagreed with you… no shit.
the Internet is destroying businesses. Jewish co’s are having a go at destabilising everything, for a possible reintegration and govt./global regulation of the Internet.
However, the idea of the Internet ever being regulated may not happen in your lifetime; in fact, much could be destroyed by the time that would ever happen.
In 2020 – another 10 years – Iran are going into Nuclear fusion: civilisation is changing, with this comes destabilisation, deterioration and destruction.
Nothing remains the same after a fall, or profitable.
[…] then again in 2009 led the effort to force Apple to increase prices to $1.29. Since we know music is elastic, rising prices slow unit sales and lower prices increase it. It’s quite possible music is not […]
[…] and then again in 2009 led the effort to force Apple to increase prices to $1.29. Since we know music is elastic, rising prices slow unit sales and lower prices increase it. It’s quite possible music is not […]
Just curious . What measure of elasticity did you calculate?. In order to arrive at the right price it is useful to know the extent of elasticity, not just whether the product is elastic or not.
[…] In a recent blog post, former eMusic CEO David Pakman notes that the new CD pricing strategy from Universal Music means that the music industry (or at least one major label group), is finally acknowledging that the demand for music is elastic. That is, lower prices will increase unit sales enough to boost the total amount spent on music. […]
[…] Of Course the Demand for Music is Elastic: The P2P Numbers Prove It by David Harrell In a recent blog post, former eMusic CEO David Pakman notes that the new CD pricing strategy from Universal Music means […]
[…] Readers of this blog are familiar with my many discussions on digital good pricing and price elasticity. There’s “Weighing In On the Amazon/Macmillan Pricing Debate” where I detail that […]
[…] Readers of this blog are familiar with my many discussions on digital good pricing and price elasticity. There’s “Weighing In On the Amazon/Macmillan Pricing Debate” where I detail that […]