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The Impact of Social Media on the Enterprise

For decades, companies have been defining the channels their customers must use to contact them. Social media challenges the long-held notion that companies control the conversation. “We are available by phone weekdays from 9am until 4pm Eastern Standard Time” is quickly becoming a thing of the past. “We will attempt to answer the emails we […]

What’s this all mean for entrepreneurs?

So much has already been written about the forthcoming “nuclear winter” and what the current (and future) economic conditions mean for startups and entrepreneurs. I have a slightly different view and I’d like to share it. Certainly we have entered a severely negative economic climate. With 70% of the GDP resulting from consumer spending, and […]

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